- Marriott rolled out in-app digital tipping in late 2025 across US/Canada via Canary Technologies. - Tipping goes to a department (front desk, housekeeping, etc.), is paid on the spot via Apple Pay or card, doesn’t appear on the folio, and doesn’t earn Bonvoy bonus points. - Fees apply for tips (examples: $0.46 on a $5 tip, $0.61 on $10, $0.91 on $20); reception is mixed on convenience vs tipping culture and UX.

Marriott’s Controversial In-App Digital Tipping Feature… Annoying Or Useful? In late 2025, I wrote about how Marriott is rolling out a new feature in its mobile app, which is sure to draw mixed reactions. I can’t decide whether to be annoyed at the implications, or just accept that if I’m going to have to tip, making it easy is good. At the time, I wasn’t entirely clear on how this system for tipping works, given the limited details. I finally had my first stay with Marriott that had this, and would like to report back with my experience. Marriott tries to make digital tipping easier… yay? In late 2025, an update to the Marriott app included the following new feature: Had a great stay? Show your appreciation by tipping hotel associates directly in the app with the new Digital Tipping feature. Had a great stay? Show your appreciation by tipping hotel associates directly in the app with the new Digital Tipping feature. This concept is live at most properties in the United States and Canada. This is being facilitated through Canary Technologies, a hospitality software company. So if you choose to tip, it doesn’t appear on your folio, doesn’t earn Bonvoy bonus points, etc. So, how does this actually work in practice? Let me share my experience. I just had a stay where when I went into the Marriott app, there was a “Tip Staff” button. You’ll then see the option of which dep...